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A unique & global range of skills for customer, digital & data transformation​

The best experts organized in 5 practices to deliver an efficient customer centric transformation

Business consulting

Client Centric transformation programs, Loyalty & Cross-channel marketing plan, New services offers, Distribution channel strategy, Business plan, High performance distribution model, Marketing & contact centers efficiency, Change management

Customer relationship management
Sales Force Automation, Service Center, Field services, Chatbots
Data science
Descriptive analysis, Targeting, Segmentation and scoring, Complex models, Open Data

Digital experience

Digital strategy, Mobile & web channels, eCommerce, Customer Interaction Database / DMP

Creative experience

Website & Application conception, UX Research, UX/UI Design, User testing, Workshop, Sprint Design, Marketing Display, POC, Brand Guidelines, Full Stack Development, SEO 

Our clients

Numbers

180
Consultants
200
Customers
1200
Projects
2004
Since
36 %
Growth

Contact

Velvet Singapore : singapore@velvetconsulting.com